Front Desk Clerk Part time - Embassy Suites by Hilton Las Vegas

Remington Hospitality
Remington Hospitality·Paradise, Nevada·5 months ago
Part-timeOn-site

Job Description

What you will be doing * Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. * Promptly, accurately and efficiently know how and where to post all charges. * Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. * Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. * Review any reservations with special requests and work to block rooms accordingly. * Have knowledge of hotel rates, discounts and how to handle each. * Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Qualifications What we are looking for * High work ethic and self-initiative * May be required to work varying schedules to include nights, weekends, and holidays * Someone who enjoys working as and being part of a team that provides great experiences for our Guests! * Physical Requirements (In-Office Role) * Ability to work in a standard office environment. * Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) * Occasional standing and walking throughout the workday. * Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. * Ability to communicate effectively verbally and in writing. * Occasionally required to stand, walk, bend, reach, or carry items. * Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies). * Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). * Ability to hear and participate in conversations and meetings, use phone and/or headset * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Skills Required

Guest RelationsCheck-in/Check-outCash HandlingReservation ManagementFront Office SystemsCommunicationProfessionalismTeamwork

About the Company

Remington Hospitality

Remington Hospitality