Tellers are responsible for efficiently processing a variety of customer
transactions while providing the highest level of service and identifying bank
products and services that would be beneficial to potential and existing
customers. Tellers must be proactive, friendly and courteous and should
continually seek out opportunities to impress those they service.
Your duties will include, but are not limited to the following:
* Greeting customers and facilitating a welcoming and customer-focused
environment
* Processing customer transactions efficiently and accurately in a fast-paced
environment while maintaining a balanced cash drawer and adhering to internal
controls and procedures
* Generating new business and expanding relationships with current customers by
cross-selling bank products and services that would benefit each individual
* Building customer loyalty by developing relationships and always offering
exceptional service
* Responding to customer inquiries and concerns by researching and identifying
positive solutions
This list includes the current primary responsibilities of this position. It is
not intended to be all-inclusive and is subject to change, as needed, for the
purpose of operational efficiency.
Required Skills:
* Minimum of 6 months cash handling and/or Point of Sale (POS) transaction
experience in a retail sales or food industry environment
* Ability to effectively contribute to a positive team environment and work
toward achieving goals
* Careful attention to detail and strong organizational skills. Must adhere
closely to bank procedures and regulations
* Strong work ethic and high integrity
* Strong computer and 10 key skills
* Outgoing, assertive, confident, and enthusiastic personality
This position is required to participate in both informal and formal training
(paid) and must successfully pass our Teller Certification test to be allowed to
operate a Teller drawer. Formal training consists of one full week of
training/testing which is conducted within your first 3 weeks of employment and
is scheduled Monday through Wednesday from 8:00 a.m. - 5:00 p.m.
Preferred Skills:
* Knowledge of banking products and procedures
* Successful sales record in a retail sales or banking environment
* Bilingual (fluent verbal and written Spanish) skills
* Proficiency with all Microsoft applications (Word, Outlook, Excel etc.)
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and
repetitive motion. Candidates must possess the ability to lift and carry cash
drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
MidFirst Banking Center Hours of Operations:
* Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to
1:15 p.m. (Part time employees are scheduled for 20 hours per week within
these time frames)
* Candidates must be available to work weekend hours.