Classification:
Non-Exempt
Hourly base pay: $25
Job Summary:
The Route Relief/Utility RSR supports the Service Department in its objectives
to meet our customers needs through up-selling/cross-selling and providing
superior customer service. Main duties are to cover routes and perform service
related tasks as required. Reports to the District Manager.
Essential Functions:
- Perform all responsibilities of a Route Sales Representative and related
tasks.
- Learn and support all routes. Run routes as needed for holidays, vacations or
other vacancies.
- When not on a route, assist in rush deliveries, renewals, audits, training
and any other tasks assigned by supervision.
- Solicit new customers, up-sell/cross-sell/sample all lines of service or
product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies/procedures regarding new customers, managing customer
needs and all aspects of service.
- Ensure customer loyalty and outstanding customer service. Build
relationships, communicate openly, educate customers and proactively resolve
concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws
and company policy. Maintain vehicle cleanliness and perform regular vehicle
inspections.
- Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up
soiled textiles and maintain proper inventories in accounts. Service items such
as facility maintenance products.
- Monitor and report competitive activity. Keep service agreements current and
renewed.
- Return from route and off load soiled textiles in the receiving area of
facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by
supervision.
Additional Functions:
- Support other service personnel as required by supervision.
Qualifications:
- Have and maintain a valid Drivers License, CDL when applicable and be 21
years or older.
- Maintain a driving record free of chargeable accidents, speeding, safety or
other violations.
- Demonstrate excellent skills in the operation of vehicles and verifiable
minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal/written communication skills in English, comprehend and
follow direction and good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract
accurately.
Education:
- High School graduation or similar experience. Qualified drivers license.
Travel Requirements:
- Daily, by delivery vehicle within a route.
Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading
areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands - sitting, grasping, driving stooping, kneeling, reaching
overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking,
writing, speaking, hearing.
Our full-time employees may enjoy:
* 401 K Plan with Company Match
* Medical, Dental, Vision, and FSA/HSA
* Life Insurance, Disability Insurance
* Vacation, Sick Time, Holidays
* Choice of Global Cash Card or Direct Deposit
* Employee Assistance Program (EAP)
* Career Advancement
* Development Opportunities
* Inclusive and Diverse Team Environment
Benefits may vary for positions covered by a collective bargaining agreement.
For a general description of benefits that are being offered for this position,
please visit alsco.com/benefits [https://alsco.com/benefits/].
About Us:
We are Alsco Uniforms. We've been committed to our customers since 1889, proudly
pioneering the uniform and linen rental industry and growing into a global
leader serving over 350,000 customers across 13 countries. We provide
exceptional service and create solutions that strengthen our customers'
operations.
At Alsco, our diverse workforce drives performance, innovation, and exceptional
service. We're looking for individuals who want to build a rewarding career
while making a meaningful impact. Explore how Alsco helps you build a successful
career with competitive compensation, benefits, and ongoing opportunities for
growth.
Join our team and build your career with Alsco Uniforms!
Alsco Uniforms is an Equal Employment Opportunity Employer
Alsco Uniforms considers candidates for employment without regard to their race,
color, religion, national origin, age, sex, gender, pregnancy, disability,
sexual orientation, or gender identity. Additionally, we do not discriminate
based on genetic information, military status, protected veteran status, or
other classification protected by applicable federal, state, or local law.
Specifically, protected veteran status includes status as a disabled veteran,
recently separated veteran, armed forces service medal veteran, or active-duty
wartime or campaign badge veteran.
Thank You for Considering Alsco Uniforms
Thank you for your interest in joining Alsco Uniforms. Employment is contingent
upon successful completion of background and safety-sensitive drug screening.
Revised: 04/29/22