Bartender - Hard Rock Live

Bally's Chicago
Bally's Chicago·Biloxi, Mississippi·5 months ago
Part-timeOn-site

Job Description

Responsibilities: * Takes orders from guests or servers. * Maintains a 2 minute or less production cycle for a 20-drink tray or a 2 minute cycle (2 drinks a minute) for a cash bar. * Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. * Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. * Provides fast, friendly, and professional service. * Provides personalized service and uses guest’s name. * Orders and requisitions liquors and supplies. * Arranges bottles and glasses to make attractive display. * Slices and pits fruit for garnishing drinks. * Replenishes bar snacks such as chips, pretzels and nuts. * Maintains a clean and stocked workstation in accordance with established health and safety guidelines. * Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. * Adheres to department and property policies and procedures. * Maintains knowledge of property information, including memorabilia. * Follows alcohol awareness procedures regarding company’s responsible beverage service. * Serves as ambassador of goodwill while working and at guest and public relations functions. * Promotes casino events and programs. * Monitors guest consumption of alcohol and intervenes as needed according to guidelines. * Requests ID from customers when legal age is questionable. * Works well with others, especially beverage servers, bartenders, bar backs, beverage supervisor, and slots supervisor. * Resolves service problems according to guidelines. * Upholds the Mission Statement – We create authentic experiences that rock. * Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. * Lives by the Hard Rock Values! * Works banquet functions, and catering events. * Maintains proper sanitation levels at the Bars. Competencies:  * Must be able to read, write legibly, understand and speak English. * Must be able to communicate clearly and effectively with all Hard Rockers and guests * Must be able to count money and change correctly. * Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed. * Must have basic mathematical skills. Must be able to add, subtract, multiply and divide. * Must meet professional appearance standards as prescribed by Company policy. * Ability to interpret a variety of instructions. * Must project a positive image. * High energy level. * Excellent interpersonal skills. * Ability to deal with people in a manner that shows sensitivity, tact, and professionalism. * Excellent interpersonal and communication skills. * Must be able to communicate clearly and effectively with all Hard Rockers and guests. * Must be able to pass serving alcohol responsibly class and be knowledgeable of A.B.C laws. Also be knowledgeable with regulations related to alcohol gaming. * Must be willing to work a flexible schedule, including holidays and weekends.

Skills Required

Drink PreparationPOS System OperationCash HandlingCustomer ServiceAlcohol AwarenessInventory ManagementSanitation StandardsInterpersonal CommunicationConflict ResolutionTime Management

About the Company

Bally's Chicago

Bally's Chicago