Description
To interact with staff, residents and visitors and to perform basic billing skills in order to provide assistance to the billing clerk.
ACCOUNTABILITY: Administrator
DUTIES AND RESPONSIBILITIES:
Answer the telephone courteously and communicate messages.
Provide assistance to accounts manager and administrator
Perform basic tasks to include:
Claim generation and submission
Claim scrubbing to reduce the necessity for resubmission
Insurance carrier follow-up
Payment posting and processing
Patient invoicing with continued support
Collection agency transfer services
Customizable reports that provide real-time data on the performance and trends related to your practice
4. Advanced services available can include:
Insurance carrier credentialing
Medical coding specific to your specialty
Medical transcription
Insurance eligibility verification
Appointment scheduling
Appointment reminders
Requirements
PHYSICAL REQUIREMENTS:
Hold/handle
Lift
Carry
Reach – at and below shoulder height
Push/pull
Grasp and handle – pens, paperwork and small equipment
Sit, stand and walk
Twist, bend, stoop, kneel and squat
Fine hand motor coordination
Ability to read and write legibly
Ability to give and follow instructions
COGNITIVE AND SENSORY REQUIREMENTS:
Talking: Communicating with residents, families, visitors and staff
Hearing: To communicate on the phone effectively, Taking instructions from the Administrator, To respond to resident complaints and requests, To respond appropriately to disaster instructions and pages
Sight: For performing job effectively and correctly
Smell: For accurate detection and maintenance of facility odors
LICENSURE REQUIREMENTS:
None.
SUMMARY OF OCCUPATIONAL EXPOSURE:
Tasks and procedures performed by the employee involve risks classified by C.D.C. as Category III. (No contact with blood or other bodily fluids to which universal precautions apply, if regular duties are performed.)
OTHER CONSIDERATIONS AND REQUIREMENTS:
Must be able to tolerate a high pace as typical for a nursing facility. Must be able to take and give instructions well and enjoy working with the elderly. Although employee is required to sit for prolonged periods of time, he/she must also be able to tolerate prolonged standing and walking.