QUALIFICATIONS
Required: Must receive certification (CMA or equivalent from one of the
following: AAMA, AMT, NHA, NCCT) within 15 months of hire, (1 year experience +
3 months certification window) AHA CPR certification required by end of month
from 60 days of hire and maintained. Previous patient care experience preferred.
Positive, cheerful attitude. Self-starter, whom is a flexible and caring
individual. Demonstrates accuracy in documentation. Ability to communicate
effectively orally and in writing. Must maintain strict confidentiality of
patient information.
Preferred: Demonstrates competence in relation to the defined mission, vision,
values and strategic plan of the organization. This will be apparent by ongoing
completion of any or all of the following: proficiency testing, skill
demonstration, practice of core standards for service excellence, and
documentation review.
CERT: Required Certification through one of the listed organizations within 15
months of employment: CMA--American Association of Medical Assistants (AAMA)
RMA--American Medical Technologists (AMT) CCMA--National Healthcareer
Association (NHA) NCMA--National Center for Competency Testing (NCCT) Required 1
year of MA experience and 3 months certification preparation time.
TYPICAL PHYSICAL/MENTAL DEMANDS
Medium physical/mental demands as needed in the completion of duties. Able to
follow instructions and accept direction. Must be able to work independently,
as well as with medical providers, patients, family members and other
co-workers. Must be able to prioritize work demands and organize time
efficiently. Must be able to work in multi-specialty settings. Must have the
ability to work within time constraints, in high stress situations and with
multiple tasks. Must be able to remain calm under stress. Excellent
problem-solving skills.
ESSENTIAL JOB FUNCTIONS
__ Process and prepare the patient for assessment and treatment, by the medical
clinician, in a timely manner.
__ Assist medical clinician with office procedures.
__ Daily sorting of incoming patient reports/results for medical clinician’s
review.
__ Clean, maintain and care for instruments, equipment and all work areas
including preparing instruments to send to sterile processing.
__ Send approved prescriptions, under the direction of the medical clinician,
to pharmacies or patients.
__ Accurately administer injections, immunizations and/or medications, under
the direction of the medical clinician.
__ Telephone counseling of patients under direct supervision of the medical
clinician.
__ Respond to patient calls in a timely manner.
__ Order and restock examination rooms with medical supplies.
__ Schedule appointments for patient procedures and examinations and prioritize
referrals.
__ Accurately and timely documentation of all care/education/conversations
provided to patient
__ Obtain pertinent information and records for patients referred to medical
clinician.
__ Convey a warm, caring environment for patients and staff
__ Willingness to be flexible and adaptive to different situations with regards
to patients, medical clinician, co-workers and leadership.
__ Maintain competency in all position responsibilities including tracking of
training for certification.
MARGINAL JOB FUNCTIONS
* Performs other duties as assigned.