Central Bank is seeking a qualified individual to join our team as a Teller.
This role offers a fast‑paced, engaging work environment with opportunities for
growth and advancement. The Teller serves as the face and voice of our
organization and is expected to present a professional image while delivering
outstanding customer service.
This is an excellent opportunity for someone who enjoys working in
relationship-focused business—building connections with customers, understanding
their financial needs, enjoys a challenge and provides thoughtful solutions that
support their financial well‑being.
Key Responsibilities:
* Accurately and efficiently process a variety of financial transactions in a
friendly and professional manner.
* Balance an assigned cash drawer daily and identify and resolve any
discrepancies as needed.
* Actively listen to customers and always communicate positively and
professionally
* Identify customer needs and recommend bank products and services that are
customer‑focused and solution‑oriented.
* Make appropriate referrals to other lines of business for both traditional
and non‑traditional products and services.
* Contribute to the achievement of both individual and team goals by supporting
overall branch performance and success.
* Effectively de‑escalate customer concerns or complaints by remaining calm,
empathetic, and solution‑focused, while following bank policies and
escalation procedures as needed.
* Perform all teller duties in compliance with established bank policies,
procedures, and regulatory requirements.
Qualifications
Cash handling and/or customer service experience preferred
Basic math skills, PC and typing skills and the ability to count U.S. currency
Attention to detail and a high degree of accuracy
Strong customer relations skills and ability to communicate and work well with
employees and customers in a cooperative, positive manner
Look for cross-sell opportunities in a customer-centric manner.
Ability to stand for long periods of time and lift 20 lbs.
**Must be available to work all throughout the year. This is not a seasonal
only position.**