Description
Multi-Specialty Clinic - Receptionist
Department: Multi-Specialty Clinic
Status/Hours: Part-time, 32 hours bi-weekly
Shift: 1st Shift, hours may vary based on clinic schedules
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Job Summary:
Fulton County Health Center is seeking a Receptionist to support the Multi-Specialty Clinic in the Medical Offices. This position plays a key role in creating a welcoming and professional environment for patients, visitors and staff while providing high-quality clerical and scheduling support. A strong focus on customer service, organization, and patient safety is essential.
Key Responsibilities:
Register clinic patients and obtain required documentation, including copying insurance cards and referrals.
Schedule patient appointments and testing during clinic sessions.
Assist clinic staff and physicians with daily clinic operations, including preparing patient information and helping explain processes to patients.
Answer and route phone calls, take messages, and respond to inquiries within scope of knowledge.
Maintain the monthly Specialty Clinic calendar to support scheduling, clinic space billing, and daily clinic operations.
Distribute clinic schedules to family physician office staff and assist the public with specialty clinic scheduling information.
Coordinate clinic room availability and instruct clinic personnel on room use, preparation, and clean-up.
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Requirements
High school diploma or GED required.
One to three years of related experience and/or training or equivalent combination of education/experience.
Knowledge of medical terminology is required.
Previous experience in a provider’s office and EHR (Electronic Health Record) software is preferred.
Strong multitasking abilities, customer service skills, and computer proficiency are essential.