Join the Pacsun Community
Pacsun is dedicated to delivering an exclusive collection of the most relevant
brands and styles to a community of inspired youth. Through partnerships with
brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands,
and many more.
Our Pacsun community believes in and understands the importance of using our
voice, platform, and resources to inspire and bring about positive development.
Our program PacCares supports and partners with organizations that align with
our internal and external initiatives surrounding mental health, diversity, and
equality. Join the Pacsun Community.
About the Job:
The Sales Associate is responsible for generating sales through exhibiting
passion for product, brands, fashion and trends with all customers. The Sales
Associate is also responsible for executing initiatives and tasks as assigned by
the leadership team. Overall, the Sales Associate is expected to work as a
positive member of the store team and consistently provide an exceptional
customer experience.
A day in the life, what you’ll be doing:
CUSTOMER CENTRIC
* Delivers an engaging, positive and authentic customer experience with all
customers
* Focuses on full-price selling while maintaining awareness of product value
and promotions
* Handles customer situations in compliance with policy and procedures,
attempts to "solve for yes" and partners with the leadership when dealing
with escalated issues
* Completes all assigned tasks in a timely and efficient manner
* Executes all visual directives and maintains visual standards set by the
company and as directed by the management team
* Supports high standards of organization and cleanliness, promoting safe
working and shopping environment to maximize the customer experience
* Upholds and complies with all company policies as outlined in the Policy and
Procedure Manual, Code of Business Conduct, Employee Policy Guide and the
Safety Program
* Complies with all Loss Prevention policies, and communicates violations
directly to the leadership team or via the Silent Witness Hotline
* Shares feedback from customers with the leadership team to improve the
overall customer experience
RESULT DRIVEN
* Actively participates in all company and store contests and events
* Stays current on all financial goals and priorities
* Support the leadership team in achieving all sales and operational goals
* Supports and executes all digital sales strategies including ship from store
and BOPIS within the store
AUTHENTICITY
* Reflects the PacSun brand by demonstrating passion and affinity for product,
brands, fashion and trends
* Contributes to positive working environment by consistently exhibiting core
value behaviors
* Maintains and drives the company's fashion image by adhering to the Employee
Appearance Guidelines
* Demonstrates willingness, aptitude, and initiative to learn what is unknown
about product, brands, fashion and trends
* Strives to improve individual performance while working as a productive
member of the team
What it takes to Join:
* Passion for product, brands, fashion and trends
* High School Diploma or equivalent preferred
* Effective written, verbal and presentation skills
* Strong communications skills
* Excellent time management skills
* Proficient in math and possesses strong computer skills
Pac Perks:
* $1,000 referral incentive program
* Generous associate discount of 30-50% off merchandise online and in-stores
* Immediate 100% vested 401K contributions and employer match
* Calm Premium access for all employees
* Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are
required by an associate to successfully perform the essential functions of this
job.
* The associate must frequently lift and/or move up to 20 pounds and
occasionally lift and/or move up to 35 pounds.
* The associate must frequently sit/stand for long periods of time and climb
ladders as needed.
* While performing the duties of this job, the associate is regularly required
to talk or hear. The associate is frequently required to sit; stand; walk;
use hands to finger, handle or feel; as well as reach, twist or squat.
* Ability to maneuver around sales floor, stockroom and office areas.
* Specific vision abilities required by this job include close vision, distance
vision, depth perception and ability to adjust focus.
* Ability to work in open environment with fluctuating temperatures and
standard lighting.
* Hotel, Airplane, and Car Travel may be required SM and above roles only.
Position Type/Expected Hours of Work:
This is a part-time position. Ability to work a range between 20-40 hours per
week is required. As a National Retailer, flexibility with work schedule (able
to work weekends, nights, peak holiday periods) is required.
Other Considerations:
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the associate for this job. Duties, responsibilities and activities
may change at any time with or without notice. Reasonable accommodations may be
made to qualified individuals with disabilities to enable them to perform the
essential functions of the role.