The Flex Clinical Staff member is responsible for patient care according to
individual needs of the patient population within the rules and regulations of
their scope of practice and managing the operations of the office on a daily
basis.
Job Relationships
Reports to the Operations Manager
Principal Responsibilities
* Obtain medical information, chief complaints, vital signs and diagnostic test
results in preparation for physician examination and documents in the medical
record.
* Assist the physician in the examination treatment of the patient by handing
instruments, providing dressings, preparing equipment, etc. according to
Infection Control Policy.
* Administer care treatments prescribed by the provider within scope of
practice.
* Provides for continuity of care with patient treatment plans prescribed by
the provider by putting in orders, scheduling tests and procedures, relaying
patient results to providers and patients as appropriate, make referrals to
other agencies, obtaining prior authorizations or certifications as needed.
* Serve as a patient advocate by protecting patient rights and give attention
to complaints regarding service.
* Provide emotional support and guidance to patients/family.
* Demonstrate professionalism by adhering to performance standards including
dress code.
* Insure confidentiality for patients and staff.
* Maintain knowledge by attending appropriate education programs, reading
current journals and literature, and documents for yearly evaluation.
* Comply with the Springfield Clinic incident reporting policy and procedures.
* Adhere to all OSHA and Springfield Clinic training & accomplishments as
required per policy.
* Provide excellent customer service and adhere to Springfield Clinic's Code of
Conduct and Ethics Standards.
* Orient new personnel to specialty.
* Perform other job duties as assigned.
Education/Experience
* Educated as an LPN or CMA by an approved program.
Licenses/Certificates
* Current licensure in the state of Illinois or certification for CMA.
* CPR certification per American Heart Association guidelines required within
30 days of hire.
Knowledge, Skills and Abilities
* Assume accountability and responsibility for own practice and that, which is
delegated.
Working Environment
* Works in office setting during the hours the Clinic is available to
patients/families.
* Sitting vs. standing averages to 50-50%.
* Minimal lifting requirements. Occasional lifting required for orthopedics,
geriatrics and internal medicine.
PHI/Privacy Level
HIPAA1