Physical therapy office Front Desk Administrator

Benefits: * Accidental insurance * Disability Insurance * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Health insurance * Paid time off About the Role: Join Rebound Rehabilitation as a Front Desk Administrator and be the welcoming face of our physical therapy office in beautiful Saint Augustine, FL. In this dynamic role, you will play a crucial part in ensuring a smooth patient experience while supporting our dedicated team of healthcare professionals. Responsibilities: * Greet and check in patients with a warm and friendly demeanor. * Manage phone calls, schedule appointments, and handle patient inquiries. * Maintain patient records and ensure accurate data entry. * Process insurance verifications and collect payments. * Coordinate with therapists to optimize patient flow and scheduling. * Assist with administrative tasks such as filing and inventory management. * Ensure a clean and organized front office environment. * Provide exceptional customer service to enhance patient satisfaction. Requirements: * High school diploma or equivalent; experience in a medical office preferred. * Strong communication and interpersonal skills. * Proficiency in office software and electronic medical records (EMR). * Ability to multitask and manage time effectively in a fast-paced environment. * Detail-oriented with strong organizational skills. * Experience with insurance billing and coding is a plus. * Positive attitude and a passion for helping others. * Must be able to work flexible hours as needed. About Us: Rebound Rehabilitation has been serving the Saint Augustine community for over few decade with a commitment to providing high-quality physical therapy services. Our patients love us for our personalized care and proven results, while our employees appreciate our supportive work environment and focus on professional growth. Compensation: $15.00 - $18.00 per hour Healthcare is more than just a service—it’s a calling. We are a leading provider of compassionate, patient-centered care, committed to improving the health and well-being of those we serve. Our success is built on the dedication, empathy, and expertise of our diverse team of professionals.